Tosca Bros Packaging is operated by TOSKAS TRADING PTY LTD (ABN 74 697 367 212). This policy explains how we handle personal information collected through our store, enquiries and customer service.
Depending on how you deal with us, we may collect your name, business name, email, phone number, billing and delivery address, order history, subscription choices, enquiry details, artwork links, device and browser information, and communications with us.
Payment card information is processed by Shopify and its payment providers. We do not receive or store complete card numbers.
We use personal information to:
We may share necessary information with Shopify, payment processors, delivery providers, professional advisers, technology providers and authorities where legally required. These providers may process information in Australia or overseas under their own privacy and security arrangements.
We do not sell personal information.
The store may use cookies and similar technologies for checkout, account functions, security, preferences and analytics. Browser controls can restrict cookies, but doing so may prevent parts of checkout or customer accounts from working.
We retain information only for as long as reasonably needed for orders, subscriptions, disputes, tax and legal obligations. We use reasonable safeguards, but no internet transmission or storage system is completely secure.
To request access to or correction of personal information, unsubscribe from marketing, or raise a privacy concern, contact canninghub@gmail.com or 0450 773 633. We may need to verify identity before acting on a request.
We will review privacy complaints and respond within a reasonable time. If a concern is not resolved, information about Australian privacy complaints is available from the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy when our services, providers or legal obligations change. The current version will be published on the store.